We require a brief Consultation prior to Dog Walking and Dog Sitting Services. We will dicuss everything we need know at your FREE Consultation. This meeting gives your dog(s) and us both a chance to get acquainted. During the meeting we’ll discuss your dog(s) routine, services that you require and key pick-up. Before the meeting is scheduled we will email you forms that we need to be completed at the consultation. We email pertinent forms once the Consultation is scheduled.
All dog sitting customers must be current on their Rabies vaccinations. All dogs walking customers must be current on Rabies and Bordetella vaccinations. All dogs over six months of age must be spayed or neutered.
Payment is required in full at or before first visit, and can be made by cash or check, or money order. Please make checks payable to: Austin Mighty Dog, LLC. All returned checks will be charged a $30 return fee. All waste removal services are subject to a 8.25% sales tax that will be added to your bill.
In the event that you need to cancel services, we require 24 hours notice prior to the scheduled visits. Please call 512-669-3831 to cancel scheduled visits. If proper notice is not given to Austin Mighty Dog you will be charged for scheduled services.
All fees for services are due at the time of booking! Our cancellation policy for holidays is that all cancellations must be made 10 days prior. Cancellations after these dates and times will not receive a credit or refund. Holidays included: Christmas through New Year’s Day, Easter Week, Memorial Day Week, Fourth of July Week, Labor Day Weekend and Thanksgiving Week.
We will not offer refunds for cancelled visits but we can offer credit for visits if cancelled with at-least 24 hours notice.
There will be a $15 charge for key pick up or drop off. If we have to return the key in person, or pick up the key any other time than the initial consultation. The fee is charged each trip.
There is a minimum of 12 visits for potty breaks. You must live in 78745 or 78748. Potty Breaks are valid Monday through Friday 9:00AM-3:00PM ONLY.
There is a minimum of 12 visits for waste removal.